Returns & Exchanges

At Muse, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our dedicated team is here to ensure your shopping experience remains effortless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing