Frequently Asked Questions

Everything you need to know about your Muse experience.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Once shipped, domestic delivery usually takes 3-5 business days depending on your location.

Do you offer international delivery?

Yes, Muse ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products ethically sourced?

At Muse, quality and ethics are our top priorities. We partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.